How do I pre-order a product?
Open the product page, hit the Purchase button, and you’ll be redirected to Roblox checkout for completion.
FAQ
Answers in one place
Quick details about purchasing, updates, and support.
Common questions
Can I request a custom feature?
Yes. Use the Support page to submit your request; include the product name, your Roblox user, and the exact use case.
What’s the refund policy?
Refunds are handled case-by-case within 14 days for significant defects. Reach out via Support with your order ID.
Do updates cost extra?
Minor updates and fixes are free. Major version upgrades may have an additional cost, which will be clearly noted.
Is commercial use allowed?
Yes, within Roblox experiences you operate. Redistribution or resale of the assets themselves is not permitted.